South Puget Intertribal Planning Agency

State Home Energy Assistance Program (SHEAP) Coordinator

Shelton, WA - Full Time

Job Description
State Home Energy Assistance Program (SHEAP) Coordinator

Department:                       Family and Community Resources 
Reports To:                           Family and Community Resources Programs Manager
F.L.S.A. Classification:       Non-Exempt
12 Month Project Employment– 07/01/2026 - 06/30/2027
Range:                                    8/9 $37.30 hr.   
Location:                               On-site    

Position Summary: 
The SHEAP Program Coordinator works under the Family and Community Resources Programs Manager and manages the day-to-day administration of the State Home Energy Assistance Program (SHEAP). The position independently handles routine casework within established policies but does not supervise staff or make program policy decisions.

Funded by the Washington State Department of Commerce through the Climate Commitment Act, SHEAP provides electric utility assistance and, in some cases, heating and cooling system replacement for eligible tribal households at or below 80% of Area Median Income. The coordinator serves households across SPIPA’s five member Tribes, applies established program rules consistently, maintains accurate records, and refers policy or eligibility questions to management.

Job Responsibilities:
Intake and Eligibility
  • Receive and process energy assistance applications in person, by phone, and electronically.
  • Verify household eligibility, income, residency, utility account, identity, and required documentation.
  • Determine and document benefits using the approved benefit matrix.
  • Notify applicants of eligibility, benefit amounts, and next steps.
  • Maintain complete, accurate, secure, and confidential client records.
Payments and Vendor Coordination
  • Prepare and track payments to utilities and approved vendors in accordance with SPIPA and Commerce requirements.
  • Resolve payment, account, and vendor discrepancies.
  • Assist with heating and cooling system replacement referrals and documentation when applicable.
  • Reconcile program expenditures with the Programs Manager.
Outreach
  • Conduct outreach to eligible households, including underserved and hard-to-reach populations.
  • Travel to SPIPA’s five member Tribes for intake and meetings.
  • Prepare required outreach materials and coordinate with tribal programs and staff.
Reporting and Compliance
  • Maintain program data and prepare reports required by SPIPA and Commerce reports
  • Enter and maintain records in required state and SPIPA systems.
  • Follow SHEAP policies, funding requirements, SPIPA fiscal procedures, and applicable laws.
  • Report suspected fraud or loss of funds and support audits, monitoring, and records retention requirements.
  • Maintain records according to retention requirements and assist with monitoring visits and program reviews.
Other
  • Attend required training.
  • Other duties as assigned.

The SHEAP Program Coordinator, as an employee of the South Puget Intertribal Planning Agency, is expected to collaborate, engage, and work closely with all SPIPA programs to fully support the agency’s Vision, Mission, and Core Values in accordance with all Agency directives.

Minimum Requirements:
  • Associate degree, or two or more years of experience in energy assistance, social services, case management, benefits eligibility, or a closely related program.
  • Experience determining eligibility, managing application paperwork, or maintaining client files.
  • Proficiency with Microsoft Office and comfort learning web-based intake and reporting systems.
  • Valid Washington State driver's license, insurable driving record, and ability to travel regularly within the service area.
  • Ability to pass a background check.

Knowledge, Skills, and Abilities
  • Ability to apply written policy consistently and document decisions clearly.
  • Accuracy and attention to detail with numbers, deadlines, and paperwork.
  • Ability to manage confidential information with discretion.
  • Ability to collaborate respectfully with tribal communities and to work with people in financial hardship without judgment.
  • Clear written and verbal communication with clients, vendors, tribal staff, and state program contacts.
  • Ability to organize workload, meet recurring deadlines, and work independently between check-ins.

Physical Abilities: Bending at the waist; sitting for extended periods of time; dexterity of hands and fingers to operate a computer keyboard; hearing and speaking to exchange information; seeing to read reports and data; occasionally lifting medium objects generally less than 25 pounds. Occasional travel to Consortium Tribe locations and selected conferences and trainings. Ability to safely operate a motor vehicle.

Salary/Fringe Benefits:
Compensation for this position has a starting range of 8/9 $37.30. Starting wage has been set by grant requirements.  Benefits include medical, dental, vision, life insurance, and Agency contribution to a retirement program.

Confidentiality:  This position will have knowledge of confidential personal information regarding others.  The employee will be required to sign a Confidentiality Agreement and adhere to applicable standards.

Equal Opportunity:  SPIPA is an equal opportunity employer. However, Native American preference applies in that we seek to hire qualified enrolled members of SPIPA consortium Tribes, federally recognized Tribes or Alaska Natives. Minimum qualifications must be fully met for all applicants to be considered for employment.

Drug-free Workplace: SPIPA is committed to providing a drug-free workplace for its employees, volunteers and the communities it serves.  This position requires successful completion of a pre-employment drug test.

To Apply:
Go to spipa.org/jobs and click “APPLY HERE!”. You will be taken to the Current Openings page. Select the position you are applying for and complete the online application. Do not apply via third party websites. Complete applications include the following attachments:
• Cover letter describing how your qualifications align with this position
• Resume including three work-related references (“See Resume” or unfilled work experience will result in incomplete application.)
 

Archie Smith, Human Resources Manager
South Puget Intertribal Planning Agency
3104 SE Old Olympic Hwy
Shelton, WA 98584
[email protected]

SPIPA Employment application is available online at http://www.spipa.org under JOBS or by calling 360.426.3990

Application screening begins August 31, 2026.  Open until filled.


08 2026
 
Apply: State Home Energy Assistance Program (SHEAP) Coordinator
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Please upload your cover letter or a short writing sample. Please limit submissions to 2 pages.*
SPIPA is an Equal Opportunity Employer and does not discriminate on the basis of age, religion, sex, race, color, sexual orientation, national origin, disability, marital or veteran status or any other legally protected status. Preferential treatment in employment is given to qualified persons enrolled in federally recognized Indian Tribes or Alaska Natives, as provided by PL 93-638 January 1975 and PL 88-352, section 703, Title VIII, Civil Rights Act of 1964.*
Are you able to perform the essential functions of the position applied for with or without accommodation?*
Do you have any relatives or friends currently employed by SPIPA? If yes, please provide name(s) and relationship(s).
Are you an enrolled member of SPIPA consortium tribes?*
Are you an enrolled member of a federally recognized Indian Tribe or Alaska Native? If YES, which tribe.
High School Graduate or GED certificate?*
List any colleges attending, the dates you attended, and your degree/area of study at each college:

Did you receive a degree, if not how many hours completed?

What is the degree?*
List any additional training, Military Service, education or certificates that are related to the position for which you are applying.
List additional skills that are related to the position for which you are applying, such as computer skills, clerical skills, specialized skills and any other qualifications.
Employer #1
City, State, Zip
Job Title
Start Date
End Date
Job Duties and Responsibilities
Your Supervisor
Reason for Leaving
May we contact this employer at this time?
Employer #1 Phone
If not now, specify when we may contact them
Employer #2
City, State, ZIP
Job Title
Start Date
End Date
Job Duties and Responsibilities
Your Supervisor
Reason for Leaving
May we contact this employer at this time?
Employer #2 Phone Number
If not now, specify when we may contact them
Employer #3
City, State, ZIP
Job Title
Start Date
End Date
Job Duties and Responsibilities
Your Supervisor
Reason for Leaving
May we contact this employer at this time?
Employer #3 Phone Number
If not now, specify when we may contact them
(Reference #1) Please list the name, telephone number, business name, relationship and number of years known of a professional reference who has knowledge of your character and abilities.
(Reference #2) Please list the name, telephone number, business name, relationship and number of years known of a professional reference who has knowledge of your character and abilities.
(Reference #3) Please list the name, telephone number, business name, relationship and number of years known of a professional reference who has knowledge of your character and abilities.
I certify that all of the information provided by me in this application is correct, accurate and complete to the best of my knowledge. I understand that the falsification, misrepresentation, or omission of any facts in said application will be cause for denial of employment or immediate termination of employment regardless of the timing or circumstances of discovery.*
I understand that submission of an application does not guarantee employment. I understand that no documents, policies, procedures, actions, statements of South Puget Intertribal Planning Agency or its representatives used during the employment process is deemed a contract of employment real or implied.*
I understand that if offered a position with South Puget Intertribal Planning Agency, I will be required to submit to a pre-employment drug screening and background investigation as a condition of employment. I understand this background investigation may include any lawful investigation of my educational background and criminal, driving, credit and employment histories. I consent to such a background investigation. I further consent to a pre-employment drug screen. I understand that if South Puget Intertribal Planning Agency considers the background investigation or the drug screen results unfavorable, I agree that South Puget Intertribal Planning Agency may deny me the position or discharge me from employment.*
I hereby authorize all schools, including colleges/business/vocational/others, former employers, references, courts, and any others who have information about me to provide such information to South Puget Intertribal Planning Agency and or to any of its representatives, agents or vendors and I further release all parties involved from any and all liability for any and all damage that may result from providing such information.*
I understand that this application for employment shall be considered active for a period not to exceed 45 days. Any applicant wishing to be considered for employment beyond this time should inquire as to whether or not applications are being accepted at that time.*
Are you applying for the position located at our Intertribal Professional Center, Shelton WA, Native Entrepreneurial Professional Center (NEPC) Olympia WA, Pierce County Office Tacoma WA, or Kitsap County Office Silverdale WA?*
Where did you see this position posted?*
Human Check*